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Engagement of Retired Bank Officers as Resolvers 90 Posts – Selection in Progress – India – 2023

State Bank Of India
Domain: Finance & Banking
Employment Type: Contract
Stage: Selection Process - Final Selection List

Posted: 1 year ago

Posts: 90

Location: CENTRAL

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Job Details

State Bank of India invites applications from retired officers of SBI and its erstwhile associate banks for the position of Resolvers on a contractual basis. The role involves follow-up and obtaining timely and qualitative resolution of customer complaints and other tasks as assigned by the competent authority. The final selection list for this position has been released, including candidates from various cities across India.

Level:
central
Cities:
Ahmedabad, Amaravati, Bengaluru, Bhopal, Bhubaneswar, Chandigarh, Chennai, Guwahati, Hyderabad, Jaipur, Kolkata, Lucknow, Maharashtra, Mumbai Metro, New Delhi, Patna, Thiruvananthapuram
Other Information:
  • Posting Flexibility: Bank reserves the right to post anywhere in India as per its requirement.

Job Summary

SBI is engaging retired officers as Resolvers to handle customer complaints and other tasks. The contract is for 1 to 3 years, with a monthly remuneration of ₹40,000 to ₹45,000. The final selection list has been released, detailing selected candidates from multiple cities.

Important Dates

#EventDate
1Application Start DateNovember 1, 2023
2Application End DateNovember 21, 2023
3Final Selection List Release DateJanuary 25, 2024

Fee Structure

Eligibility Criteria

1. Other Educational Qualifications

CriteriaDetails
Educational QualificationNo specific educational qualifications are required as applicants are retired officers of SBI.

2. Age Limit

CriteriaDetails
Age RangeN/A - 63 years
Age Limit As On1 Nov 2023
Maximum Age63 years as on November 1, 2023.

3. Citizenship

CriteriaDetails
NationalityMust be an Indian citizen.

4. Other Eligibility

CriteriaDetails
Service RecordRetired officers should have an unblemished service record and should have retired on attaining superannuation at the age of 60 years.

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Post Details

Total Posts: 90

1. Resolvers

Eligibility Criteria:

  • Retired Officers: Retired officers of SBI and its erstwhile associate banks with unblemished service records.

Age Limitations:

  • Maximum Age: 63 years as on November 1, 2023.

Category Wise Vacancy:

CategoryReserved SeatsOther Eligibility
General60N/A
OBC15N/A
SC10N/A
ST5N/A

Salary Details

> Salary Range: 40,000 - ₹45,000 Monthly

How to Apply

1. Step 1:
Register online through the link available on SBI website.
2. Step 2:
Fill out the application form and upload required documents.
3. Step 3:
Submit the application form before the deadline.

Selection Process

1. Shortlisting:
Candidates will be shortlisted based on parameters decided by the bank.
2. Interview:
The interview will carry 100 marks, and the qualifying marks will be decided by the bank.
3. Merit List:
Merit list for final selection will be prepared in descending order of scores obtained in the interview.

Reservation Details

1. Reservation Policy:
Reservations apply for SC, ST, OBC, and PwBD categories according to the latest government policies.

Document Requirements

1. Required Documents:
Candidates must upload assignment details, ID proof, age proof, and other relevant documents.

Important Instructions

1. Application Guidelines:
Ensure that the application is strictly in accordance with the prescribed format and is properly and completely filled.
2. Medical Fitness:
Engagement of selected candidates is subject to being declared medically fit as per the requirement of the bank.

Interview Details

1. Interview Process:
Candidates will be required to attend the interview at their own expense.

Bond or Service Agreement

1. Service Agreement:
The retired personnel will execute a stamped Service Level Agreement before taking up the assignment.

Disqualification Criteria

1. Disqualification Conditions:
False information, misconduct, or violation of engagement guidelines will result in disqualification.

Other Information

1. Termination of Contract:
The bank or retired officer may cancel/terminate the contract at any time with a 30 days' notice period or payment of remuneration in lieu thereof.

Contact Details

Address: Central Recruitment & Promotion Department, Corporate Centre, Mumbai

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